Luxury Retail Sales Advisor - Elevate Customer Experience

LONGCHAMP USA, INC.; San Jose (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Longchamp USA, INC. is seeking passionate retail professionals to join our California stores.

You will deliver a personalized customer experience by applying the house sale ceremony, and you will strive to achieve individual sales objectives while building a loyal customer portfolio. This role emphasizes proactive service, product knowledge, and a commitment to brand standards in a fast-paced luxury environment.

Responsibilities

• Deliver a personalized and memorable customer experience by masterfully applying the house sale ceremony.
• Achieve individual sales objectives (turnover, average basket, conversion rate) by adopting a proactive and committed posture.
• Manage current CRM actions (loyalty, customer follow-up, contact) by contributing to the development of the customer portfolio.
• Ensure store operations (stock management, receipt of deliveries, maintenance of the point of sale) with rigor and autonomy.

Job description

Longchamp USA, INC. is seeking passionate retail professionals to join our California stores.

You will deliver a personalized customer experience by applying the house sale ceremony, and you will strive to achieve individual sales objectives while building a loyal customer portfolio. This role emphasizes proactive service, product knowledge, and a commitment to brand standards in a fast-paced luxury environment.