Luxury Retail Sales Consultant — Brand Experience & Growth

Swarovski; Pittsburgh (Allegheny County); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Exclusive employee discounts on Swarov

Global employee assistance program

Comprehensive product and personal培训

Job summary

Swarovski is seeking a Sales Consultant to deliver outstanding customer service and create memorable experiences within a flagship store. You will engage customers through storytelling, promote loyalty programs, and collaborate with a vibrant team to meet sales targets.

The role emphasizes brand knowledge, digital tool use, and maintaining an organized, welcoming store environment while reflecting Swarovski's pop-luxury aesthetic.

Qualifications

• Passionate about fashion, luxury, or lifestyle brands.
• Experience in a multicultural retail environment.
• Excellent customer service skills and a trust-building personality.
• Curious, empathetic, and results-driven team player with a commercial mindset.
• Digitally savvy and comfortable using retail technology.
• Confident expressing individuality and bringing creative ideas to the team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

Skills

Customer service

Multicultural retail

Brand storytelling

Team player

Digital retail tools

Creativity

Job description

Swarovski is seeking a Sales Consultant to deliver outstanding customer service and create memorable experiences within a flagship store. You will engage customers through storytelling, promote loyalty programs, and collaborate with a vibrant team to meet sales targets.

The role emphasizes brand knowledge, digital tool use, and maintaining an organized, welcoming store environment while reflecting Swarovski's pop-luxury aesthetic.