Luxury Jewelry Retail Consultant

Swarovski; McLean (VA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Exclusive employee discounts on Swarov

Job summary

Swarovski is seeking a Sales Consultant to deliver exceptional service and create memorable brand experiences in a luxury retail setting. You will engage customers, promote loyalty programs, and work with a vibrant team to meet sales targets while keeping the store inviting and well-organized.

The role emphasizes storytelling, product knowledge, and comfort with retail tech, with opportunities for growth into leadership or specialist roles within Swarovski.

Qualifications

• Passionate about fashion, luxury, or lifestyle brands.
• Experienced in a multicultural retail environment.
• Excellent customer service skills and a winning personality.
• Curious, empathetic, and results-driven team player with a commercial mindset.
• Digitally savvy and comfortable using retail technology.
• Confident expressing individuality and bringing creative ideas to the team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

Skills

Customer service

Storytelling

Retail experience

Team player

Job description

Swarovski is seeking a Sales Consultant to deliver exceptional service and create memorable brand experiences in a luxury retail setting. You will engage customers, promote loyalty programs, and work with a vibrant team to meet sales targets while keeping the store inviting and well-organized.

The role emphasizes storytelling, product knowledge, and comfort with retail tech, with opportunities for growth into leadership or specialist roles within Swarovski.