Luxury Retail Sales & Operations Support

David Yurman; Edina (MN); On-site; USD 28,000 - 32,000; Full time

Job summary

David Yurman in Edina, MN, seeks an Operations Support team member to handle POS entries and front‑line tasks, contributing to a premium client experience. Responsibilities include answering calls, assisting on the sales floor, and maintaining visual standards in a fast-paced luxury retail environment.

The role requires attention to detail, flexibility to work non-traditional hours including nights, weekends, and holidays, and strong teamwork with the Sales and Operations teams.

Qualifications

• Minimum 1 year in an operational role in a customer service environment; luxury retail experience preferred.
• Computer skills: Proficient in Microsoft Excel and Outlook.
• Detail-oriented and able to prioritize in a fast-paced environment; flexible to work various roles.

Responsibilities

• Enter sales at POS and manage transactions accurately.
• Answer and direct incoming calls professionally.
• Assist on the sales floor to support client needs.
• Maintain visual merchandising and housekeeping to current guidelines.
• Wrap client packages with the Sales and Operations team.
• Help with jewelry cleaning and inventorying supplies and packaging.

Skills

Customer service

Attention to detail

Adaptability

Flexibility

Tools

Microsoft Excel

Outlook

Job description

David Yurman in Edina, MN, seeks an Operations Support team member to handle POS entries and front‑line tasks, contributing to a premium client experience. Responsibilities include answering calls, assisting on the sales floor, and maintaining visual standards in a fast-paced luxury retail environment.

The role requires attention to detail, flexibility to work non-traditional hours including nights, weekends, and holidays, and strong teamwork with the Sales and Operations teams.