Luxury Retail Sales Lead: Style & Guest Experience

Marc Jacobs International; Carlsbad (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Discounts on MJ products

PerkSpot discounts

MJ employee benefits

Job summary

Marc Jacobs International seeks a Sales Supervisor for its Carlsbad Outlet in Carlsbad, CA. The role supports management in daily operations, drives sales, delivers exceptional customer experiences, and coaches the team while upholding company policies and standards.

Responsibilities include leading floor activities, building client relationships, and ensuring a guest-ready store environment. Requires 3+ years in retail with leadership experience and strong communication skills.

Qualifications

• 3+ years in retail, sales or related role focusing on customer service.
• Prior leadership experience preferred.
• Experience generating sales and developing client relationships.
• Strong verbal and written communication skills.
• Passion for brand and product knowledge.

Responsibilities

• Lead the sales floor to deliver an excellent customer experience.
• Consistently achieve or exceed sales and KPIs.
• Open and close the store per procedures.
• Maintain organized sales floor and stockroom.
• Provide coaching and development to team members.
• Foster collaboration with management and colleagues.

Skills

Retail sales

Leadership

Client relationships

Communication skills

Customer service

Job description

Marc Jacobs International seeks a Sales Supervisor for its Carlsbad Outlet in Carlsbad, CA. The role supports management in daily operations, drives sales, delivers exceptional customer experiences, and coaches the team while upholding company policies and standards.

Responsibilities include leading floor activities, building client relationships, and ensuring a guest-ready store environment. Requires 3+ years in retail with leadership experience and strong communication skills.