Part-Time Fashion Sales Supervisor — Carlsbad Outlet

Marc Jacobs International; Carlsbad (CA); Presencial; USD 25.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounts on MJ products

Discounts via PerkSpot

401k matching

Paid holidays

Medical, dental and vision insurance

Vacation time

Descripción de la vacante

Marc Jacobs International seeks a Sales Supervisor for the Carlsbad Outlet location in Carlsbad, California. The role supports Management with day-to-day store operations, driving sales and delivering an exceptional customer experience.

You will coach and develop the team, enforce company policies, and maintain store standards while collaborating across the management team. Flexibility for evenings, weekends, and holidays is required.

Formación

• 3+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service.
• Prior leadership experience strongly preferred.
• Experience in generating sales, building, and developing client relationships.
• Demonstrated verbal and written communication skills.
• Delivers Excellence with passion and empathy for clients.

Responsabilidades

• Consistently achieve or exceed individual & store sales and other commercial KPIs.
• Lead the sales floor to deliver an excellent customer experience through a customer first mindset.
• Ensure the store is always guest ready with a welcoming environment.
• Build the sale by establishing yourself as an expert on styling, trends and product knowledge.
• Illustrate client journey stages to drive repeat business.
• Demonstrate Marc Jacobs Universe knowledge including product and brand pillars.
• Initiate regular client contact and follow-up on sales, events, or inquiries.
• Foster collaboration and open communication with colleagues and management.
• Maintain learning attitude by seeking feedback from peers and management.
• Open and close the store according to Marc Jacobs procedure.
• Ensure both the sales floor and stockroom are well-organized.
• Adhere to all company policies and procedures.

Conocimientos

Retail Leadership

Sales Coaching

Customer Service

Team Development

KPIs

POS System

Microsoft Office

Descripción del empleo

Marc Jacobs International seeks a Sales Supervisor for the Carlsbad Outlet location in Carlsbad, California. The role supports Management with day-to-day store operations, driving sales and delivering an exceptional customer experience.

You will coach and develop the team, enforce company policies, and maintain store standards while collaborating across the management team. Flexibility for evenings, weekends, and holidays is required.