Luxury Retail Sales Consultant: Storytelling & Style

Swarovski Crystal; Grapevine (TX); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Exclusive employee discounts on Swarov

Global employee assistance program

Comprehensive training and development

Job summary

Swarovski is seeking a Sales Consultant to deliver outstanding service and create memorable brand experiences in our retail environment. You will build emotional connections with customers, promote loyalty programs, and work with the team to hit sales targets while keeping the store inviting and well-organized.

You will stay current on product knowledge and use digital tools to enhance the customer experience, while expressing individuality and contributing creative ideas to the team.

Qualifications

• Passionate about fashion and luxury brands.
• Experienced in multicultural retail environment.
• Excellent customer service and a winning personality.
• Curious, empathetic, and results-driven team player.
• Digitally savvy with retail tech.
• Confident expressing individuality and bringing creative ideas.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

Skills

Customer service

Sales skills

Brand storytelling

Retail tech

Multicultural experience

Interpersonal communication

Fashion/luxury knowledge

Tools

POS system

Retail software

Job description

Swarovski is seeking a Sales Consultant to deliver outstanding service and create memorable brand experiences in our retail environment. You will build emotional connections with customers, promote loyalty programs, and work with the team to hit sales targets while keeping the store inviting and well-organized.

You will stay current on product knowledge and use digital tools to enhance the customer experience, while expressing individuality and contributing creative ideas to the team.