Luxury Retail Sales Consultant - Storytelling & Growth

SWAROVSKI; Rockaway (NJ); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Recognition awards

Exclusive employee discounts on Swarov

Paid volunteering leave

Global employee assistance program

Comprehensive product and personal培训

Opportunities for career development

Job summary

Swarovski is seeking a Sales Consultant to deliver exceptional customer service and storytelling in a luxury retail setting. You will build relationships, promote loyalty programs, and collaborate with the team to maintain a welcoming store environment.

Ideal candidates are passionate about fashion/luxury, experienced in multicultural retail, and digitally savvy with a customer-centric mindset. The role offers growth and an incentive-driven earning potential in a premium brand store.

Qualifications

• Passion for fashion, luxury, or lifestyle brands.
• Experience in a multicultural retail environment.
• Excellent customer service skills and a trustworthy demeanor.
• Curious, empathetic, and results-driven team player with a commercial mindset.
• Digitally savvy and comfortable using retail technology.
• Confident expressing individuality and bringing creative ideas to the team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

Skills

Customer service

Storytelling

Multicultural retail experience

Retail technology

Team collaboration

Creative thinking

Job description

Swarovski is seeking a Sales Consultant to deliver exceptional customer service and storytelling in a luxury retail setting. You will build relationships, promote loyalty programs, and collaborate with the team to maintain a welcoming store environment.

Ideal candidates are passionate about fashion/luxury, experienced in multicultural retail, and digitally savvy with a customer-centric mindset. The role offers growth and an incentive-driven earning potential in a premium brand store.