Luxury Retail Sales Consultant - Storytelling & Style

The Village at Corte Madera; Madera (CA); Hybrid; USD 25,000 - 36,000; Full time

Job summary

Swarovski is seeking a Sales Consultant to deliver exceptional service and create emotional connections with customers in our luxury store. You will bring passion for fashion and a flair for storytelling to every interaction.

Work with a vibrant team to achieve sales goals, stay up to date with product knowledge, and promote loyalty programs, while embodying the brand’s pop-luxury style and inviting atmosphere.

Qualifications

• Passionate about fashion, luxury, or lifestyle brands.
• Experienced in a multicultural retail environment.
• Excellent customer service skills and a winning personality that builds trust.
• Curious, empathetic, and results-driven team player with a commercial mindset.
• Digitally savvy and comfortable using retail technology.
• Confident expressing individuality and bringing creative ideas to the team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

Skills

Multicultural retail experience

Customer service skills

Team player

Digitally savvy

Creativity and individuality

Job description

Swarovski is seeking a Sales Consultant to deliver exceptional service and create emotional connections with customers in our luxury store. You will bring passion for fashion and a flair for storytelling to every interaction.

Work with a vibrant team to achieve sales goals, stay up to date with product knowledge, and promote loyalty programs, while embodying the brand’s pop-luxury style and inviting atmosphere.