Luxury Retail Sales Consultant — Storytelling & Growth

Swarovski; Auburn Hills (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Exclusive employee discounts on Swarov

Global employee assistance program

Comprehensive product and personal培训

Career growth opportunities

Job summary

Swarovski retail team seeks a customer-focused associate who can deliver outstanding service and tell brand stories to inspire purchases. You will build lasting relationships, promote loyalty programs, and work with a team to maintain a welcoming store environment.

Ideal candidates are digitally savvy, comfortable with retail technology, and eager to deepen product knowledge to enhance the customer experience and brand presentation.

Qualifications

• Proven excellence in customer service and relationship building.
• Experience in fashion, luxury, or lifestyle retail is a plus.
• Comfort with storytelling to promote loyalty programs and product knowledge.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

Skills

Customer service

Retail sales

Communication

Multicultural experience

Digital tools

Education

High school diploma or equivalent

Tools

POS system

CRM software

Job description

Swarovski retail team seeks a customer-focused associate who can deliver outstanding service and tell brand stories to inspire purchases. You will build lasting relationships, promote loyalty programs, and work with a team to maintain a welcoming store environment.

Ideal candidates are digitally savvy, comfortable with retail technology, and eager to deepen product knowledge to enhance the customer experience and brand presentation.