Luxury Retail Sales Consultant - Customer Experience Pro

Swarovski; Williamsburg (VA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Recognition awards

Exclusive employee discounts

Paid volunteering leave

Employee assistance program

Job summary

Swarovski is seeking an energetic Sales Consultant in Williamsburg to deliver exceptional service, share storytelling around our luxury products, and build lasting customer relationships in a welcoming store environment.

You will stay informed about product knowledge, use digital tools to enhance the customer experience, and contribute to meeting individual and team sales goals while supporting a positive team culture.

Qualifications

• Passionate about fashion, luxury or lifestyle brands.
• Experienced in a multicultural retail environment.
• Excellent customer service skills with a winning personality.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

Skills

Customer service

Storytelling

Relationship building

Team player

Digital tools

Fashion/luxury branding

Job description

Swarovski is seeking an energetic Sales Consultant in Williamsburg to deliver exceptional service, share storytelling around our luxury products, and build lasting customer relationships in a welcoming store environment.

You will stay informed about product knowledge, use digital tools to enhance the customer experience, and contribute to meeting individual and team sales goals while supporting a positive team culture.