Luxury Retail Sales Consultant: Clienteling & Brand Experience

Swarovski; New York (NY); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Exclusive employee discounts on Swarov

Paid volunteering leave

Global employee assistance program

Comprehensive product and personal培训

Career development opportunities

Job summary

Swarovski is seeking a Sales Consultant in New York to deliver an elevated luxury client experience and drive sales within a renowned fashion and design brand. You will connect with customers, share product knowledge, and build lasting relationships through clienteling, while collaborating with store leadership to enhance engagement and brand presentation.

Ideal candidates are passionate about fashion and luxury, thrive in a multicultural retail setting, and are digitally savvy with strong

Qualifications

• Passion for fashion, luxury or lifestyle brands.
• Excellent customer service with a winning personality.
• Experience in a multicultural retail environment.

Responsibilities

• Deliver an exceptional luxury client experience by creating meaningful customer connections, sharing product knowledge, and building long-term relationships through clienteling.
• Drive sales performance by achieving and exceeding individual sales goals while promoting customer loyalty and repeat business.
• Build strong partnerships with Macy’s leadership and store teams to maximize customer engagement and business opportunities.
• Demonstrate ownership and initiative by proactively managing merchandising, stock replenishment, and store presentation standards during all business periods.
• Collaborate with the team to maintain a welcoming, organized, and visually appealing environment while staying current on Swarovski products and brand initiatives.

Skills

Luxury retail experience

Customer service

Multicultural environment

Storytelling & brand ambassadorship

Digital retail tools

Tools

Retail technology

Job description

Swarovski is seeking a Sales Consultant in New York to deliver an elevated luxury client experience and drive sales within a renowned fashion and design brand. You will connect with customers, share product knowledge, and build lasting relationships through clienteling, while collaborating with store leadership to enhance engagement and brand presentation.

Ideal candidates are passionate about fashion and luxury, thrive in a multicultural retail setting, and are digitally savvy with strong