Luxury Retail Sales & Client Concierge

Jenni Kayne; Westport (CT); On-site; USD 25,003 - 35,610; Full time

Job summary

Jenni Kayne is seeking a retail associate in Westport to maximize sales and deliver exceptional customer service in a luxury environment. You will communicate to understand client needs and build ongoing relationships, while supporting daily store operations and inventory tasks.

You will drive sales through consignments and partnerships with designers, manage POS transactions, and promote Jenni Kayne Rewards. Strong communication and teamwork are essential for success in this role.

Qualifications

• Minimum 1–2 years of experience in retail sales or luxury fashion environments.
• Strong written and verbal communication skills.
• Comfortable working in a team environment and during peak periods.
• Experience with POS and Inventory Management systems, Word and Excel.

Responsibilities

• Maximize sales and provide friendly and welcoming customer service.
• Communicate effectively with customers to determine their needs.
• Build relationships with clients and maintain an updated client book.
• Drive sales through consignments, partnerships with interior designers and wardrobe stylists.
• Handle all POS transactions including sales, exchanges, refunds, gift cards and wrapping.
• Take an active role in store operations such as displays, stock transfers, and receiving merchandise.
• Encourage customers to sign up for Jenni Kayne Rewards and engage on social media.
• Share feedback with management and write daily business recaps.
• Secure company assets through loss prevention in line with company policies.

Skills

Customer service

Communication

Teamwork

POS systems

Inventory management

Merchandising

Tools

Microsoft Word

Excel

Job description

Jenni Kayne is seeking a retail associate in Westport to maximize sales and deliver exceptional customer service in a luxury environment. You will communicate to understand client needs and build ongoing relationships, while supporting daily store operations and inventory tasks.

You will drive sales through consignments and partnerships with designers, manage POS transactions, and promote Jenni Kayne Rewards. Strong communication and teamwork are essential for success in this role.