Luxury Retail Sales Associate — Client Relationships

Jenni Kayne; Boston (MA); On-site; USD 27,552 - 35,817; Full time

Job summary

Jenni Kayne is a California-based lifestyle brand seeking a friendly Retail Sales Associate to join our Boston team. You will help customers, build relationships, and drive sales through exceptional service.

We value a can-do attitude, teamwork, and flexibility for peak periods. The role requires strong communication, basic POS and inventory tasks, and the ability to lift merchandise up to 20 pounds.

Qualifications

• 1-2 years of experience in retail.
• Flexibility to work weekends and holidays.
• Strong written and verbal communication skills.
• Knowledge of POS and inventory management systems; MS Word & Excel.

Responsibilities

• Maximize sales and provide friendly customer service.
• Communicate with customers to determine their needs.
• Build relationships with clients and maintain a client book.
• Handle point-of-sale transactions, exchanges, refunds, gift cards, and gift wrap.
• Assist with stock transfers, displays, and receiving new merchandise.
• Participate in store events and promotions.
• Encourage sign-ups for Jenni Kayne Rewards and social engagement.
• Provide daily business recaps and feedback to management.
• Secure company assets through loss prevention under policies.

Skills

Customer service

Communication

Teamwork

Tools

POS systems

Inventory management systems

Microsoft Word

Excel

Job description

Jenni Kayne is a California-based lifestyle brand seeking a friendly Retail Sales Associate to join our Boston team. You will help customers, build relationships, and drive sales through exceptional service.

We value a can-do attitude, teamwork, and flexibility for peak periods. The role requires strong communication, basic POS and inventory tasks, and the ability to lift merchandise up to 20 pounds.