Luxury Retail Client Advisor

Jenni Kayne; New York (NY); On-site; USD 27,000 - 39,000; Full time

Job summary

Jenni Kayne is seeking a friendly Retail Sales Associate in New York to maximize sales and deliver exceptional service. You will help customers identify needs, build relationships, and drive sales through consignments and designer partnerships while handling POS transactions.

You will participate in store operations, maintain displays, assist with stock transfers and receiving new merchandise, and encourage sign-ups for Jenni Kayne Rewards. Strong communication and teamwork are essential.

Qualifications

• 1–2 years of experience in retail sales; women's upper contemporary, multi-label or luxury designer preferred.
• Can-do attitude and commitment to providing excellent customer service.
• Willingness to work weekends, holidays, and peak periods.
• Strong written and verbal communication skills.
• Experience with POS and Inventory Management systems; Excel.

Responsibilities

• Maximize sales and provide friendly and welcoming customer service.
• Communicate effectively with customers to determine their needs.
• Build relationships with clients and maintain an updated client book.
• Drive sales through consignments, partnerships with interior designers, and wardrobe stylists.
• Handle all point-of-sale transactions including sales, exchanges, refunds, gift cards, and gift wrap.
• Take an active role in all store operations such as maintaining displays, assisting with stock transfers, and receiving new merchandise.
• Encourage customers to sign up for Jenni Kayne Rewards and to engage with us on our social media platforms.
• Communicate effectively through sharing feedback with management and writing daily business recaps.

Skills

Retail sales

Customer service

POS systems

Inventory management

Excel

Microsoft Word

Tools

POS software

Job description

Jenni Kayne is seeking a friendly Retail Sales Associate in New York to maximize sales and deliver exceptional service. You will help customers identify needs, build relationships, and drive sales through consignments and designer partnerships while handling POS transactions.

You will participate in store operations, maintain displays, assist with stock transfers and receiving new merchandise, and encourage sign-ups for Jenni Kayne Rewards. Strong communication and teamwork are essential.