Luxury Retail Associate & VIP Client Concierge

Jenni Kayne; New City (NY); On-site; USD 28,000 - 39,000; Part time

Job summary

Jenni Kayne is seeking a part-time retail associate in the New York area to maximize sales and deliver friendly, high-quality service. You will determine customer needs, build client relationships, and drive sales through consignments and collaborations with designers, stylists, and partners.

Responsibilities include handling POS transactions, assisting with stock, signing customers up for rewards, and providing feedback to management.

Qualifications

• Minimum of 1-2 years of experience in retail sales; women's upper contemporary, multi-label or luxury designer preferred.
• Can-do attitude and commitment to providing excellent customer service
• Willingness and availability to work during peak business periods - weekends, holidays, etc
• Demonstrate strong written and verbal communication skills
• Knowledge and experience with POS and Inventory Management systems, Microsoft Word and Excel
• Comfortable working in a team environment
• Must be able to lift and move heavy objects (20 pounds or more) from time to time as required

Responsibilities

• Maximize sales and provide friendly and welcoming customer service
• Communicate effectively with customers to determine their needs
• Build relationships with clients and maintain an updated client book
• Drive sales through consignments, partnerships with Interior Designers, and wardrobe stylists
• Handle all point-of-sale transactions including sales, exchanges, refunds, gift cards, and gift wrap
• Take an active role in all store operations such as maintaining displays, assisting with stock transfers, and receiving new merchandise
• Encourage customers to sign up for Jenni Kayne Rewards and to engage with us on our social media platforms
• Communicate effectively through sharing feedback with management and writing daily business recaps
• Secure company assets through loss prevention in compliance with company policies and guidelines

Skills

Customer service

POS systems

Inventory management

Team player

Job description

Jenni Kayne is seeking a part-time retail associate in the New York area to maximize sales and deliver friendly, high-quality service. You will determine customer needs, build client relationships, and drive sales through consignments and collaborations with designers, stylists, and partners.

Responsibilities include handling POS transactions, assisting with stock, signing customers up for rewards, and providing feedback to management.