Luxury Retail Sales & Client Concierge

FashionUnited; Tucson (AZ); On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity leave

Paid maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a friendly, customer‑focused retail associate in Tucson, AZ to welcome clients with warmth, provide personalized service, and uphold the brand’s inclusive luxury standards. You will operate the POS, manage stock, assist with merchandising, and support the team on busy days while delivering exceptional service.

A year or more in luxury retail and strong English communication are preferred for this on‑site role.

Qualifications

• 1+ years of retail experience (cashier/stock/sales) in luxury or comparable settings.

Responsibilities

• Welcome clients with warmth and professionalism, anticipating needs and providing personalized assistance.
• Serve as a brand ambassador and support social media engagement.
• Operate POS accurately, maintain cash wrap, and handle cash/media per policy.
• Suggest add‑on products, promote gift cards, and capture customer information when allowed.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish the sales floor, and update visual merchandising.

Skills

Retail experience

Customer service

Cash handling

POS systems

Fashion trend knowledge

English proficiency

Tools

iPad/Laptop

Mobile POS

Walkie-Talkie

Job description

Coach is seeking a friendly, customer‑focused retail associate in Tucson, AZ to welcome clients with warmth, provide personalized service, and uphold the brand’s inclusive luxury standards. You will operate the POS, manage stock, assist with merchandising, and support the team on busy days while delivering exceptional service.

A year or more in luxury retail and strong English communication are preferred for this on‑site role.