Luxury Retail Sales Associate: Styling & Client Experience

FRAME; Florida; On-site; USD 22,000 - 34,000; Full time

Job summary

FRAME is a modern fashion brand known for its refined aesthetic and luxury-ready apparel. The Sales Associate role focuses on driving sales, building lasting client relationships, and delivering exceptional customer experiences consistent with FRAME’s brand standards across a luxury retail setting.

The position involves store operations, visual merchandising, and maintaining brand integrity while meeting individual sales goals.

Qualifications

• Must have a minimum of 1-2 years sales experience in a luxury environment.
• Energetic, confident personality with a strong work ethic.
• Dynamic interpersonal and communications skills both verbal and written.
• Exceptional time management skills, high ownership and self-awareness.
• Must be able to lift/move up to 15 pounds when merchandising the sales floor.
• High School Diploma or GED required.

Responsibilities

• Build and maintain a loyal client base, retaining client loyalty by providing personalized service.
• Facilitate the brand’s high standards of client experience, communicating the brand’s aesthetic.
• Meets individual sales plans, contributing to overall store sales plan.
• Monitors all details of a sale, including shipping, alterations, and special requests to ensure customer satisfaction.
• Ensures all sales related policies and procedures are maintained.
• Maintains a keen interest in the fashion industry and market trends.
• Demonstrates strong styling and merchandising skills.
• Ability to multi-task in a fast-paced environment.
• Demonstrates excellent communication skills both with clients and team.
• Adheres to work schedule, including time and attendance.
• Supports operational tasks such as shipment, RTVs, and transfers when necessary.
• Ensures the selling floor is maintained and reflecting the correct visual image.
• Assists in the implementation and maintenance of all merchandising/visual directives when necessary.
• Communicates inventory needs to Management Team, supporting the business plan.
• Effectively relays client feedback regarding successes and/or opportunities about product.

Skills

Sales experience

Luxury environment

Strong work ethic

Education

High School Diploma or GED

Job description

FRAME is a modern fashion brand known for its refined aesthetic and luxury-ready apparel. The Sales Associate role focuses on driving sales, building lasting client relationships, and delivering exceptional customer experiences consistent with FRAME’s brand standards across a luxury retail setting.

The position involves store operations, visual merchandising, and maintaining brand integrity while meeting individual sales goals.