Luxury Retail Sales & Stockroom Specialist

FRAME; New York (NY); On-site; USD 38,000 - 60,000; Full time

Job summary

FRAME is a modern American fashion brand known for denim, cotton, leather, and cashmere. The Sales Assistant role blends front-of-house service with back-of-house stockroom tasks to ensure a smooth client experience and efficient store operations.

The position supports stylists, greeters, cashiers, and stock teams, while helping guests with product needs and providing hospitality. A high school diploma and strong communication complete the profile.

Qualifications

• 1+ years of retail, customer service, or stockroom experience.
• High School Diploma or GED required.
• Ability to multi-task and adapt in a fast-paced environment.
• Bilingual proficiency is a plus.

Responsibilities

• Assist Stylists and management on the sales floor.
• Flex between floor roles including runner, greeter, cashier.
• Provide hosting duties like beverages and welcoming clients.
• Handle transactions, alterations, shipping, and omni-channel returns.
• Maintain stockroom organization and replenishment.
• Support stock receiving and inventory transfers.
• Uphold loss prevention and store safety guidelines.

Skills

Retail experience

Customer service

Stockroom experience

Communication skills

Teamwork

Education

High School Diploma or GED

Tools

POS systems

Inventory software

Job description

FRAME is a modern American fashion brand known for denim, cotton, leather, and cashmere. The Sales Assistant role blends front-of-house service with back-of-house stockroom tasks to ensure a smooth client experience and efficient store operations.

The position supports stylists, greeters, cashiers, and stock teams, while helping guests with product needs and providing hospitality. A high school diploma and strong communication complete the profile.