Luxury Retail Sales Associate — Elite Client Experience

Tumi Holdings Inc; Livermore, Northern (CA, KY); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Career pathing

Work-life balance

Training

Paid time off

Employee Discount

Employee Assistance Program (EAP)

401(k) with a company match

Sales bonus program eligibility

Job summary

Tumi is seeking a Sales Associate for its Retail team in Livermore, CA. You will create a premium client experience that reflects the brand ethos while building strong client relationships and driving sales through outstanding service.

The ideal candidate is committed to client service and has a passion for luxury, travel, fashion, and lifestyle markets. The role supports growth opportunities as we work to increase sales, KPIs, client awareness, and brand presence.

Qualifications

• The ideal candidate is committed to client service and has a strong understanding of luxury, travel, fashion, and lifestyle markets.

Responsibilities

• Meet and exceed personal sales and KPI targets (conversion, DPT, UPT, Client Data Capture).
• Take pride in work and strive for excellence.
• Take responsibility for performance.
• Complete quarterly goal setting for personal development.
• Embody company culture by coaching and providing feedback to store team members.
• Demonstrate organizational core values and openness to new ideas and quick learning.
• Exercise strong verbal and written communication; actively listen and tailor messages to the audience.
• Maintain payroll accuracy by managing timecards and staying up to date with training.
• Complete assigned tasks, meet deadlines, and adhere to company policies.
• Enforce visual guidelines to ensure a consistent superior client experience.

Job description

Tumi is seeking a Sales Associate for its Retail team in Livermore, CA. You will create a premium client experience that reflects the brand ethos while building strong client relationships and driving sales through outstanding service.

The ideal candidate is committed to client service and has a passion for luxury, travel, fashion, and lifestyle markets. The role supports growth opportunities as we work to increase sales, KPIs, client awareness, and brand presence.