Shinola Retail Sales Associate - Boston

Shinola; Boston (MA); On-site; USD 25,000 - 28,000; Full time

Job summary

Shinola in Boston is seeking a Retail Sales Associate to welcome guests, share product knowledge, and deliver a memorable in-store experience.

You will build relationships, highlight Shinola craftsmanship, and help guests find products meant to be lived in and cherished. You will also learn and use tools like Salesforce, Outlook, Teams, and Zipline while maintaining a clean, inviting store environment.

Qualifications

• Show hospitality to your team members and guests alike.
• Become an expert on the Shinola brand and products.
• Connect guests with product meant to be lived in, well loved, and worn out.
• Build upon in-store relationships through meaningful outreach to your guests.
• Learn new technologies like Salesforce, Microsoft Outlook & Teams, Zipline.
• Must be 18+ yrs old.

Responsibilities

• Show hospitality to your team members and guests alike.
• Become an expert on the Shinola brand and products.
• Connect guests with product meant to be lived in, well loved, and worn out.
• Build upon in-store relationships through meaningful outreach to your guests.
• Learn new technologies like Salesforce, Microsoft Outlook & Teams, Zipline.
• Keep your store clean, presentable, and stocked.
• Regularly and consistently abides by Time & Attendance policies and all policies and procedures included.
• Regularly and consistently abides by the Standards of Conduct and Ethics, and all policies and procedures included.

Skills

Hospitality

Brand knowledge

Guest service

Relationship building

Tools

Salesforce

Microsoft Outlook

Teams

Zipline

Job description

Who We Are

At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well loved. Our thoughtful craftsmanship, timeless design and spirited stories inspire our customers to live well, with confidence & joy—in a style that is uniquely their own! Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you will have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand.

• Founded in 2011, we are a Detroit based luxury design brand committed to crafting products that are built to last
• We are committed to creating high-quality manufacturing jobs while operating the first at-scale watch factory in the US in 50 years
• In addition to luxury timepieces, our team of artisans' handcraft premium leather goods, jewelry, and more – celebrating thoughtful design and the beauty of industry through every product we make
• Our retail locations allow us to showcase our commitment to quality, manufacturing, and design by connecting our guests to products in store

Retail Sales Associate

At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well loved. Our thoughtful craftsmanship, timeless design and spirited stories inspire our customers to live well, with confidence & joy—in a style that is uniquely their own! Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you will have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand.

• Founded in 2011, we are a Detroit based luxury design brand committed to crafting products that are built to last
• We are committed to creating high-quality manufacturing jobs while operating the first at-scale watch factory in the US in 50 years
• In addition to luxury timepieces, our team of artisans' handcraft premium leather goods, jewelry, and more – celebrating thoughtful design and the beauty of industry through every product we make
• Our retail locations allow us to showcase our commitment to quality, manufacturing, and design by connecting our guests to products in store

What You Will Do

• Show hospitality to your team members and guests alike
• Become an expert on the Shinola brand and products
• Connect guests with product meant to be lived in, well loved, and worn out
• Build upon in-store relationships through meaningful outreach to your guests
• Learn new technologies like Salesforce, Microsoft Outlook & Teams, Zipline
• Keep your store clean, presentable, and stocked
• Regularly and consistently abides by Time & Attendance policies and all policies and procedures included within
• Regularly and consistently abides by the Standards of Conduct and Ethics, and all policies and procedures included

Who You Are

• Desire to work with joy and humility
• Possess the determination to build the next great American brand
• Committed to delivering a consistent and quality experience to our guests
• Passionate about people and helping others
• Flexible and adaptable to a high-change environment
• Must be 18+ yrs old

Sampling Of Total Rewards Program

• Compensation type: hourly
• Compensation: Compensation can be negotiated based on previous experience & qualifications.
• Starting at $18.40 - $20.25 per hour
• Bonus eligibility:
• Potential monthly bonus based on store financial performance.
• Employee hiring referral bonus
• Paid Time-off: (For FT status team members only)
• Paid Corporate Holidays
• Paid Vacation days (accrued)
• Paid Float days
• Benefits:
• Medical, dental & vision (For FT and PT Reg status team members only)
• 401k with company match
• Employee assistance program
• Pet Insurance
• Merchandise discounts
• Complimentary employee watch

Shinola is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized because of such a request.

Eligible employees can participate in a monthly bonus program if the store exceeds monthly sales volume targets. Eligibility is determined upon date of hire during the current fiscal month and cash bonus amounts dependent on job title and sales volume targets. Retail bonus details are available upon request.