Luxury Retail Advisor — Elevate Sales & Experience

LONGCHAMP USA, INC.; United States; On-site; USD 30,000 - 48,000; Full time

Job summary

Longchamp is a family-owned, independent company renowned for its craftsmanship and Parisian heritage. We are seeking free-spirited, creative talents to contribute to a demanding yet caring environment, delivering a personalized customer experience and achieving sales objectives.

Join a globally connected Maison with over 70 years of heritage, where teamwork, initiative, and high standards shape daily life.

Responsibilities

• Deliver a personalized and memorable customer experience by masterfully applying the house sale ceremony.
• Achieve individual sales objectives (turnover, average basket, conversion rate) by adopting a proactive and committed posture.
• Manage current CRM actions (loyalty, customer follow-up, contact) by contributing to the development of the customer portfolio.
• Ensure store operations (stock management, receipt of deliveries, maintenance of the point of sale) with rigor and autonomy.

Skills

Customer experience

Sales

CRM management

Stock management

Job description

Longchamp is a family-owned, independent company renowned for its craftsmanship and Parisian heritage. We are seeking free-spirited, creative talents to contribute to a demanding yet caring environment, delivering a personalized customer experience and achieving sales objectives.

Join a globally connected Maison with over 70 years of heritage, where teamwork, initiative, and high standards shape daily life.