Soho Senior Sales Associate

Versace; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Versace in New York seeks a Senior Sales Associate to join as Brand Ambassador, delivering exceptional client experiences and promoting our Retail Excellence Program. You will drive sales, nurture client relationships and support events and initiatives across the store.

You will act as a brand ambassador by engaging clients, coaching team members, and contributing to events that elevate client engagement. The role requires a proven track record in luxury retail, strong communication, and the

Qualifications

• Three years of experience in luxury retail.
• Strong organizational skills and reliability.
• Proficiency in using a retail POS system and Microsoft Office tools.

Responsibilities

• Meet and exceed sales goals daily, monthly, and yearly.
• Build and maintain client relationships and data capture.
• Assist with inventory tasks, opening/closing registers, and visual maintenance.
• Process returns and exchanges; support consignments.
• Communicate effectively with clients, peers, and management.

Skills

Clienteling

Sales targets

Retail operations

CRM

POS system

Microsoft Office

Tools

POS system

Word

Excel

Job description

Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented.

WHAT YOU WILL DO

The Senior Sales Associate will join our team reporting to the General Manager. You will be a Brand Ambassador by providing an exceptional client experience, embracing and promoting our Retail Excellence Program with our clients and staff alike.

Duties and Responsibilities

• Meet & exceed sales goal targets (daily, monthly, yearly)
• Meet & exceed targets for client data capture
• Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: sales, UPT, ATV
• Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance
• Support the team in generating new client relationships while maintaining those that are existing
• Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks
• Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment
• Support the business by maintaining seamless inventory operations throughout the day
• Open and close consignments
• Process returns and exchanges
• Ability to communicate effectively & build strong partnerships with clients, peers, and management
• Develop business driving initiatives, contests and events
• Support the sales team through various coaching & training techniques

YOU’LL NEED TO HAVE

• Previous experience of at least 3 years in the luxury Retail environment
• Organizational skills, accuracy and reliability
• Computer skills to include operation of retail point of sale system, Word, Excel and email

WE’D LOVE TO SEE

• Full understanding of specialty retail and a proven track record in clientelling
• Ability to thrive in a high paced retail environment.
• Ability to multi-task with ease while maintaining a balance of daily responsibilities
• A powerful personality that is entrepreneurial and sales focused

OUR DIVERSITY VALUE

At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.