Luxury Retail Keyholder — Lead & Uncapped Commission

FASHIONPHILE; San Diego (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental and Vision Coverage

401(k) with generous match program

Employee Discount

Paid Time off

Paid Holidays

Job summary

FASHIONPHILE is seeking a retail team member for the Carlsbad, CA location. You will open/close the store, deliver outstanding customer service, and help hit sales goals while supporting daily operations such as cash handling, merchandising and inventory control.

You will train and onboard new teammates, address customer concerns promptly, and contribute to a positive, high-energy team working across shifts including evenings and weekends.

Qualifications

• Retail experience preferred, lead or Keyholder responsibilities appreciated.
• Strong communication, problem-solving and interpersonal skills required.
• Ability to multitask in a fast-paced store environment.
• Flexible schedules including evenings, weekends and holidays.

Responsibilities

• Open and close the store following procedures, ensuring security and safety.
• Deliver exceptional customer service and achieve sales goals.
• Support store leadership with daily operations: cash handling, merchandising and inventory control.
• Serve as a point of contact for associates, providing guidance and problem resolution during shifts.
• Assist in training and onboarding of new team members.
• Address customer concerns promptly and professionally, escalating as needed.
• Contribute to a positive team environment by motivating and recognizing performance.

Skills

Communication

Problem-solving

Interpersonal skills

Retail experience

Keyholder responsibilities

Job description

FASHIONPHILE is seeking a retail team member for the Carlsbad, CA location. You will open/close the store, deliver outstanding customer service, and help hit sales goals while supporting daily operations such as cash handling, merchandising and inventory control.

You will train and onboard new teammates, address customer concerns promptly, and contribute to a positive, high-energy team working across shifts including evenings and weekends.