Luxury Retail Guest Services Coordinator — Flexible Schedule

Reis-Nichols Jewelers; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K

Disability Insurance

Health Saving Account

Job summary

Reis‑Nichols Jewelers is seeking a Guest Services Coordinator to enhance the customer experience in a luxury retail setting. You will interact with clients in-store and by phone, prioritize multiple tasks, and support the sales team and leadership with store operations.

The role requires a high school diploma, 1–2 years of customer service experience, and the ability to work full-time in the United States. Some college experience or a degree is preferred, with a flexible schedule including

Qualifications

• 1‑2 years customer service experience required.
• High school diploma required.
• Some college experience or college degree preferred.
• Applicants must be authorized to work in the United States on a full‑time basis.

Responsibilities

• Provide exceptional customer service to clients and sales personnel to enhance the customer experience and help meet revenue goals.
• Assist customers in person and by phone, creating a welcoming environment.
• Support sales personnel with merchandise retrieval, tracing, and verification.

Skills

Customer service

Communication

Organization

Attention to detail

Flexibility

Education

High school diploma

Some college experience or degree preferred

Job description

Reis‑Nichols Jewelers is seeking a Guest Services Coordinator to enhance the customer experience in a luxury retail setting. You will interact with clients in-store and by phone, prioritize multiple tasks, and support the sales team and leadership with store operations.

The role requires a high school diploma, 1–2 years of customer service experience, and the ability to work full-time in the United States. Some college experience or a degree is preferred, with a flexible schedule including