Luxury Retail Concession Manager

Reiss; Tysons (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus scheme

Staff discount (80%)

Wear reimbursement

Employee assistance program

Other benefits

Job summary

Reiss is seeking a Concession Manager for our Bloomingdale's concession at Tyson's Corner in Virginia. You will lead the concession to achieve targets and deliver commercial and operational excellence, while ensuring a personalised luxury shopping experience for customers.

You will plan long-term goals, manage stock and merchandising, recruit and develop talent, and conduct regular reviews to drive high performance and customer satisfaction.

Qualifications

• Retail management experience in a similar size operation.
• Premium or luxury product experience is preferred.
• Proven track record of increasing overall business performance.
• Proven track record of delivering exceptional customer service through your team.
• Be highly visual with excellent commercial product management skills.
• Able to flex between customer service, operations, technical and visual elements.

Responsibilities

• Plan long-term concession goals and strategy.
• Manage overall concession operations and performance.
• Lead the concession team to deliver an exceptional customer experience.
• Manage stock levels and stock control to minimise loss.
• Ensure promotions, sales and merchandising instructions are carried out to standard.
• Recruit and retain talented staff.
• Conduct regular performance and probation reviews.

Skills

Retail management

Customer service

Visual merchandising

Staff leadership

Communication skills

Tools

POS systems

Stock software

Job description

Reiss is seeking a Concession Manager for our Bloomingdale's concession at Tyson's Corner in Virginia. You will lead the concession to achieve targets and deliver commercial and operational excellence, while ensuring a personalised luxury shopping experience for customers.

You will plan long-term goals, manage stock and merchandising, recruit and develop talent, and conduct regular reviews to drive high performance and customer satisfaction.