Luxury Retail Boutique Manager

Nestlé Nespresso SA; Roseville (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Nespresso Roseville Boutique in California is seeking a Boutique Manager to lead daily operations, drive sales, and deliver the premium customer experience. You will set the tone for the team and ensure the brand stories are shared with passion.

You will mentor staff, connect with the local community, and uphold Nespresso’s values of quality and sustainability in every customer interaction.

Qualifications

• Experience leading a retail boutique or store team.
• Ability to coach and mentor staff to hit sales targets.
• Excellent customer service and brand storytelling.

Responsibilities

• Lead boutique operations and sales performance.
• Mentor and motivate team to achieve goals and deliver exceptional service.
• Represent Nespresso and build community connections through the brand.

Skills

Boutique management

Sales leadership

Customer service

Job description

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us!

Reimagine what coffee can be. Reimagine what you can become. Let’s grow together.Our beautiful Roseville Nespresso has a rare opportunity for a Boutique Manager. As a Nespresso Boutique Manager, you’re not only the leader of the store, but you are also the face of the brand. You set the tone for the team and bring the brand and customer experience to life. Mentoring your team to achieve sales goals and provide excellent customer service comes to you naturally. Plus, you have an entrepreneurial mindset setting you up to successfully take ownership of your boutique and connect with the community, build our brand, and share the story and values of Nespresso with passion.

WHAT’S IN IT FOR YOU: