Luxury Retail Assistant Store Manager & Team Leader

Tapestry, Inc.; San Antonio (TX); On-site; USD 38,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach, a luxury fashion house and part of Tapestry, Inc., is seeking an Assistant Store Manager to partner with the Store Manager to drive sales, operations, and team development. You lead on the sales floor, delivering exceptional customer experiences and upholding Coach’s service standards in a fast-paced luxury environment.

You will recruit, onboard, coach, and develop teammates; manage omnichannel initiatives, clienteling, schedules, and visual standards while collaborating with district and

Qualifications

• 1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
• Strong customer focus and ability to thrive in a fast-paced environment.
• Excellent communication, problem-solving, and conflict resolution skills.

Responsibilities

• Drive Sales & Strategy: support store manager in forecasting, planning and category initiatives.
• Deliver Exceptional Service: create an inclusive, high-energy environment upholding service standards.
• Lead & Develop Talent: recruit, onboard, and coach team members.
• Execute Omni-Channel & Digital Engagement: support virtual shopping, clienteling, and data capture.
• Ensure Operational Excellence: oversee scheduling, payroll, HR processes, loss prevention, and merchandising.

Skills

Leadership

Customer focus

Communication skills

Problem solving

Job description

Coach, a luxury fashion house and part of Tapestry, Inc., is seeking an Assistant Store Manager to partner with the Store Manager to drive sales, operations, and team development. You lead on the sales floor, delivering exceptional customer experiences and upholding Coach’s service standards in a fast-paced luxury environment.

You will recruit, onboard, coach, and develop teammates; manage omnichannel initiatives, clienteling, schedules, and visual standards while collaborating with district and