Luxury Retail Assistant Store Manager — Lead & Elevate

Tapestry; Lone Tree (CO); Hybrid; USD 25,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

401(k) matching

Paid time off

Employee discounts

Job summary

Coach is seeking an Assistant Store Manager in Lone Tree, CO to partner with the Store Manager to drive sales performance, operational excellence, and team development on the sales floor. You lead by example on customer experiences and uphold Coach’s service standards.

Your role includes recruiting and coaching teams, executing omni-channel strategies, and ensuring compliance with store policies, scheduling, payroll, and loss prevention while maintaining brand integrity.

Qualifications

• 1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
• Strong customer focus and ability to thrive in a fast-paced environment.
• Proven ability to inspire and motivate teams to exceed performance standards.
• Excellent communication, problem-solving, and conflict resolution skills.
• Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
• Strong English language proficiency.

Responsibilities

• Drive Sales & Strategy: assist Store Manager with forecasting, planning, and category initiatives; monitor KPIs and adjust as needed.
• Deliver Exceptional Service: create an inclusive, high-energy environment that meets service standards; resolve issues and act as brand ambassador.
• Lead & Develop Talent: recruit, onboard, and coach team members; build a strong talent pipeline aligned with brand vision.
• Execute Omni-Channel & Digital Engagement: support virtual shopping, clienteling, and data acquisition; leverage social media trends.
• Ensure Operational Excellence: oversee policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising; maintain safety and vendor relations.
• Collaborate with leadership to interpret market trends and share insights with district and corporate teams.

Skills

Retail leadership

Customer focus

Communication skills

MS Office proficiency

Omni-channel knowledge

English proficiency

Tools

Retail systems

Payroll & HR processes

Job description

Coach is seeking an Assistant Store Manager in Lone Tree, CO to partner with the Store Manager to drive sales performance, operational excellence, and team development on the sales floor. You lead by example on customer experiences and uphold Coach’s service standards.

Your role includes recruiting and coaching teams, executing omni-channel strategies, and ensuring compliance with store policies, scheduling, payroll, and loss prevention while maintaining brand integrity.