Assistant Store Manager - Luxury Retail Leader

Tapestry (Coach/Kate Spade); Lawrenceville (NJ); Vor Ort; USD 55.000 - 70.000; Vollzeit

Zusammenfassung

Coach is a global fashion house founded in New York in 1941. As an Assistant Store Manager, you will partner with the Store Manager to drive sales performance, operations, and team development, delivering exceptional customer experiences and upholding Coach's service standards.

Your leadership across roles and your ability to implement impactful strategies will contribute to the success of an expressive luxury brand and your own career growth.

Qualifikationen

• 1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
• Strong customer focus and ability to thrive in a fast-paced environment.
• Proven ability to inspire and motivate teams to exceed performance standards.
• Excellent communication, problem-solving, and conflict resolution skills.
• Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
• Strong English language proficiency.

Aufgaben

• Drive Sales & Strategy: Support the Store Manager in achieving sales goals through forecasting, planning, and implementing category initiatives; monitor KPIs and adjust strategies as needed.
• Deliver Exceptional Service: Create an inclusive, high-energy environment that meets Coach Service standards; resolve customer issues promptly and act as a brand ambassador in-store and in the community.
• Lead & Develop Talent: Recruit, onboard, and coach team members; foster a collaborative culture and build a strong talent pipeline aligned with brand vision.
• Execute Omni-Channel & Digital Engagement: Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience.
• Ensure Operational Excellence: Oversee compliance with policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising standards; maintain store safety and vendor relationships.
• Collaborate & Communicate: Partner with leadership to interpret market trends, shape store strategies, and share insights with district and corporate teams to drive cross-functional projects.

Kenntnisse

Leadership Experience

Customer Focus

Communication Skills

MS Office

Tools

MS Office

Jobbeschreibung

Coach is a global fashion house founded in New York in 1941. As an Assistant Store Manager, you will partner with the Store Manager to drive sales performance, operations, and team development, delivering exceptional customer experiences and upholding Coach's service standards.

Your leadership across roles and your ability to implement impactful strategies will contribute to the success of an expressive luxury brand and your own career growth.