Luxury Retail Assistant Manager: Lead & Elevate Experiences

Sunglass Hut; Livermore (CA); On-site; USD 30,000 - 54,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

Sunglass Hut, part of EssilorLuxottica, is seeking an Assistant Manager to help lead a store to deliver the Luxury Retail Signature Experience. You will guide a team to meet sales goals, present luxury service, and manage operations with a focus on customer satisfaction and brand standards.

The role emphasizes talent development, coaching, and maintaining high standards of presentation and service in a fast-paced luxury environment. Evening/weekend availability is required.

Qualifications

• High School Diploma or equivalent.
• Sales experience.
• Strong financial acumen.
• Effective oral and written communication.
• Polished appearance and public communication skills.
• Organizational and time management.
• Team building and management proficiencies.
• Strong interpersonal skills.
• Critical thinking skills.
• Analytical and computer proficient.
• Detail oriented.
• Flexibility to work non-traditional hours including evenings and weekends.

Responsibilities

• Directs and monitors all sales and operations activities of the store to ensure operating income and sales objectives are met.
• Recruits and hires superior talent with experience in a luxury service environment.
• Creates and maintains bench strength with a clearly defined succession plan.
• Develops associates by providing clear, motivating and constructive performance feedback in a timely manner.
• Accurately staffs the store to consistently deliver gracious customer service and meet sales goals.
• Creates an environment that encourages the development of managers and associates; provides challenging assignments and opportunities for management development.
• Recognizes associates for their performance and service.
• Maintains extremely high standards of presentation and service.
• Communicates the Luxury Leadership Team feedback based on business needs not wants.
• Communicates trends and competition activity to the Luxury Leadership Team.
• Continuously drives the business by analyzing key financial data, monitoring operating efficiencies and identifying business trends/opportunities.

Skills

Sales experience

Financial acumen

Oral and written communication

Public communication

Organizational skills

Team leadership

Interpersonal skills

Critical thinking

Analytical skills

Computer proficiency

Detail oriented

Flexibility to work non-traditional/ev

Education

High School Diploma or equivalent

Job description

Sunglass Hut, part of EssilorLuxottica, is seeking an Assistant Manager to help lead a store to deliver the Luxury Retail Signature Experience. You will guide a team to meet sales goals, present luxury service, and manage operations with a focus on customer satisfaction and brand standards.

The role emphasizes talent development, coaching, and maintaining high standards of presentation and service in a fast-paced luxury environment. Evening/weekend availability is required.