Luxury Retail Assistant Manager - Elevate the Experience

Oakley; Canutillo (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bonuses/Commission

Health care

Retirement savings

Paid time off/vacation

Employee discounts

Job summary

Oakley is seeking an Assistant Manager to lead a store toward success by developing a team that delivers the Luxury Retail Signature Experience and exceeds sales, customer satisfaction, and asset protection goals.

This role directs store operations, recruits and develops talent, maintains presentation, and communicates trends to leadership. Shifts include evenings and weekends and a flexible, customer-focused approach is essential.

Qualifications

• High School Diploma or equivalent.
• Sales experience.
• Strong financial acumen.
• Effective oral and written communication.
• Polished appearance and public communication skills.
• Organizational and time management.
• Team building and management proficiencies.
• Strong interpersonal skills.
• Critical thinking skills.
• Analytical and computer proficient.
• Detail oriented.
• Flexibility to work non-traditional hours including evenings and weekends.

Responsibilities

• Directs and monitors all sales and operations activities of the store to ensure operating income and sales objectives are met.
• Recruits and hires superior talent with experience in a luxury service environment.
• Creates and maintains bench strength with a clearly defined succession plan.
• Develops associates by providing clear, motivating and constructive performance feedback in a timely manner.
• Accurately staffs the store to consistently deliver gracious customer service and meet sales goals.
• Creates an environment that encourages the development of managers and associates; provides challenging assignments and opportunities for management development.
• Recognizes associates for their performance and service.
• Maintains extremely high standards of presentation and service.
• Communicates the Luxury Leadership Team feedback based on business needs not wants.
• Communicates trends and competition activity to the Luxury Leadership Team.
• Continuously drives the business by analyzing key financial data, monitoring operating efficiencies and identifying business trends/opportunities. Set aggressive action plans.
• Exemplifies Luxottica Retail vision, mission and values; celebrates Wins; leads by example.

Job description

Oakley is seeking an Assistant Manager to lead a store toward success by developing a team that delivers the Luxury Retail Signature Experience and exceeds sales, customer satisfaction, and asset protection goals.

This role directs store operations, recruits and develops talent, maintains presentation, and communicates trends to leadership. Shifts include evenings and weekends and a flexible, customer-focused approach is essential.