Luxury Restaurant Host | Napa Valley 5-Star Resort

Four Seasons; Calistoga (CA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Hourly: $24.29

Cigna medical and dental benefit

Complimentary accommodation at other 4

Complimentary Employee Meals

401k Retirement Plans

Job summary

Four Seasons Napa Valley is seeking a Host for TRUSS Restaurant + Bar and Michelin-starred Auro. You will seat guests, manage reservations, and help maintain the flow of a high-volume luxury dining room.

This role requires previous experience in a luxury restaurant, valid Food Handlers and RBS permits, knowledge of Napa Valley, and strong multitasking, communication, and problem-solving skills. Work eligibility in the U.S. is required.

Qualifications

• Preferred experience in a luxury restaurant.
• Must have Food Handlers Permit and RBS Permit.
• Knowledge of Napa Valley and surrounding areas is desirable.
• Ability to multi-task in a high volume and demanding environment.
• Strong computer skills.
• Strong problem solving skills, ability to handle difficult situations and guests.

Responsibilities

• Seat guests promptly at a table pre-set for the number in the party and according to guest preference and service sequence and standards.
• Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server to meet Four Seasons standards.
• Use the available software to manage the restaurant capacity and guest profiles while communicating these to the Restaurant and Management Team.
• Answer telephones and emails according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.
• Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently.
• Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.
• Complete special projects (menu changes, signage, etc.) as instructed.

Skills

Luxury restaurant experience

Food Handlers Permit

RBS Permit

Napa Valley knowledge

Multi-tasking

Computer skills

Problem solving

Tools

POS software

Job description

Four Seasons Napa Valley is seeking a Host for TRUSS Restaurant + Bar and Michelin-starred Auro. You will seat guests, manage reservations, and help maintain the flow of a high-volume luxury dining room.

This role requires previous experience in a luxury restaurant, valid Food Handlers and RBS permits, knowledge of Napa Valley, and strong multitasking, communication, and problem-solving skills. Work eligibility in the U.S. is required.