Luxury Resort Sommelier — Central Coast Wine Pairings

Hyatt Hotels Corporation; California; Presencial; USD 33.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free room nights

Medical, Prescription, Dental and Vis

401K with company match

Paid Vacation, sick days, and personal

Tuition Reimbursement

Employee Stock Purchase Plan

Descripción de la vacante

Alila Ventana Big Sur, a Hyatt luxury resort in California, is seeking an experienced Sommelier to lead wine service and education within our fine dining programs.

The ideal candidate has strong knowledge of Central Coast wines, exceptional guest engagement, and a track record of creating memorable wine pairings in luxury settings. This role requires flexibility for evenings, weekends, and peak season operations at a Two MICHELIN Key resort.

Formación

• Minimum of 3 years of professional wine service in fine dining or luxury hospitality.
• Level 2 sommelier certification or equivalent demonstrated wine knowledge is required.
• Court of Master Sommeliers Certified Sommelier or WSET Level 3 strongly preferred.
• Experience with luxury resort dining and sophisticated wine programs.

Responsabilidades

• Provide polished wine service across the resort's dining operations.
• Support The Sur House and other dining experiences with fine dining focus.
• Curate wine recommendations and pairings based on menus and guest preferences.
• Maintain knowledge of California and Central Coast wines and regions.
• Lead guests through wine selections with warmth and storytelling.
• Conduct wine presentations, bottle openings, decanting, and service per standards.
• Collaborate with culinary leadership to refine pairings for menus and events.
• Help develop and maintain the resort's wine list with beverage leadership.
• Maintain knowledge of menu ingredients, flavors, and dietary considerations.
• Organize and manage wine cellar inventory and storage conditions.
• Assist with wine purchasing, receiving, inventory, and costing.
• Monitor inventory levels and communicate ordering needs.
• Support wine education and training for servers and staff.
• Provide wine trainings, tastings, and pre-shift education sessions.
• Help colleagues with confident wine recommendations and service.
• Stay updated on wine trends, producers, and regions.
• Build relationships with distributors and local vintners as needed.
• Support wine dinners, private dining, and resort programming.
• Maintain beverage standards aligned with luxury hospitality and Forbes expectations.
• Address guest feedback and identify opportunities to enhance wine service.
• Assist with service recovery for wine-related concerns.
• Follow all policies, responsible service regulations, and food safety rules.
• Perform other beverage and culinary service duties as assigned.

Conocimientos

Wine service

Wine pairing

Guest education

Cellar management

Stock control

Communication skills

Luxury hospitality

Educación

Level 2 sommelier certification

Court of Master Sommeliers Certified Sommelier

WSET Level 3 or higher

Descripción del empleo

Alila Ventana Big Sur, a Hyatt luxury resort in California, is seeking an experienced Sommelier to lead wine service and education within our fine dining programs.

The ideal candidate has strong knowledge of Central Coast wines, exceptional guest engagement, and a track record of creating memorable wine pairings in luxury settings. This role requires flexibility for evenings, weekends, and peak season operations at a Two MICHELIN Key resort.