Luxury Resort Server — Wine & Guest Delight

Omni Hotels & Resorts; Tucson (AZ); On-site; USD 25,000 - 42,000; Full time

Job summary

Omni Tucson National Resort & Spa in Tucson, AZ invites you to join our team as a Food & Beverage Restaurant Server. Our four-diamond luxury property offers warm hospitality in a desert setting, with six signature dining outlets, Mokara Spa, and 130 premier guest rooms.

As a Server, you will greet guests, guide menu selections, and deliver seamless service while maintaining knowledge of wine, spirits and beer.

Qualifications

• Must have a minimum of 1 year of serving experience, preferably in high volume and casual environment or part of an upscale hotel restaurant outlet.
• Must adhere and agree to compensation acknowledgement and tip reporting guidelines.
• Must have knowledge of wine, spirits, and beer.
• Must be able to work a variety of shifts, including weekends and holidays.
• Maintain a professional business appearance, attitude, and performance.
• Must have unexpired Food Handlers obtained upon hire.
• Must be able to lift, push, pull, place, and carry objects weighing up to 50lbs.

Responsibilities

• Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests.
• Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
• Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service.
• Complete station set-up and breakdown/side-work.
• Polish and clean all water glassware on assigned station during each shift.
• Take food and beverage orders and upsell as often as possible.
• Be pleasant, smile and greet all guests using surnames when obtained.
• Send orders using MICROS systems.
• Communicate with the culinary team regarding meal requirements, allegories, dietary needs, and special requests.
• Alert Restaurant Manager immediately if a guest has a suggestion, complaint or issue.
• Present accurate check to guests and process payment.
• Assist in seating guests and answering phones for the restaurant as needed.
• Crosstrain among other food and beverage outlets as needed.
• Perform any other duties assigned by the restaurant manager.

Skills

Serving experience

Wine knowledge

Bev/spirits knowledge

Food Handlers certification

Shift flexibility

Professional appearance

Job description

Omni Tucson National Resort & Spa in Tucson, AZ invites you to join our team as a Food & Beverage Restaurant Server. Our four-diamond luxury property offers warm hospitality in a desert setting, with six signature dining outlets, Mokara Spa, and 130 premier guest rooms.

As a Server, you will greet guests, guide menu selections, and deliver seamless service while maintaining knowledge of wine, spirits and beer.