Luxury Club & Resort Server - Wine & Guest Experience

Driftwood Golf & Ranch Club; Austin (TX); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental, and Vision Benefits

401k Contribution

Paid Time Off and Holidays

Employee Meals, Referral Incentives, &

Job summary

Driftwood Golf & Ranch Club, located near Austin, TX, seeks a Server to join the Food and Beverage Service Department. You will contribute to a premier dining experience with strong customer service and menu knowledge.

The role requires at least one year of serving experience, ServSafe/HACCP knowledge, and the ability to work flexible hours, including evenings and weekends. Benefits include medical, dental, and vision, 401k, PTO, and opportunities for professional growth.

Qualifications

• High school diploma or equivalent.
• At least one year of previous serving experience in a full service environment, preferably at a fast paced, high end restaurant, club, or resort.
• Knowledge of ServSafe, HACCP, and local food safety standards; possesses or ability to obtain State Food Safety Certificate.
• Robust knowledge of wines and beverage.
• Extraordinary attention to detail, quality, and service.

Responsibilities

• Provide exceptional service and communication at all times with members / guests and team members.
• Greet all guests and members politely and promptly, proactively anticipate needs to enhance experience, demonstrate sense of urgency for responding to guest needs during all interactions.
• Promptly respond to all guest/member requests.
• Present extensive knowledge of all menu items, ingredients, preparations, and specials; make recommendations based upon preferences, special requests, or allergies.
• Thorough understanding of all cocktails, wine, beer, and beverages, and ability to pair wine to menu items.
• Enter all transactions accordingly into POS system, issue accurate checks, and close sales timely and according to policies and procedures.
• Be attentive to any food allergies.
• Prior to delivery of food, ensure all orders are complete and accurate according to individual specifications.
• Maintain cleanliness and organization of work areas at all times, complete daily stocking, and adhere to food safety standards.
• Keep the appearance of the restaurant consistent throughout the day.
• Ensure daily opening and closing responsibilities are completed accurately and consistent with the department’s SOP.
• Conduct inventory of all restaurant items as requested.
• Report any maintenance and/or safety issues promptly to the Restaurant Manager.
• Maintain all equipment and be sure it is properly handled and maintained.
• Ensure the department complies with all government, safety, health, and security standards.
• Any other duties as assigned.

Skills

Customer service

Attention to detail

Communication

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

Driftwood Golf & Ranch Club, located near Austin, TX, seeks a Server to join the Food and Beverage Service Department. You will contribute to a premier dining experience with strong customer service and menu knowledge.

The role requires at least one year of serving experience, ServSafe/HACCP knowledge, and the ability to work flexible hours, including evenings and weekends. Benefits include medical, dental, and vision, 401k, PTO, and opportunities for professional growth.