Luxury Resort Maintenance Technician II

Park Hyatt Los Cabos at Cabo del Sol; United States; On-site; USD 52,000 - 72,000; Full time

Job summary

Park Hyatt Los Cabos at Cabo del Sol is seeking a Resort-Wide Maintenance Technician II to perform skilled maintenance, repairs, and preventive tasks across guest rooms, residences, public areas, and facilities. The role requires advanced troubleshooting in plumbing, electrical, HVAC, and carpentry with a commitment to exceptional guest service.

The position emphasizes safety, documentation via maintenance systems, and participation in capital projects and energy conservation.

Qualifications

• High School Diploma or GED required; technical, vocational, or trade school education preferred.
• Minimum three (3) years of experience in hospitality, resort, hotel, commercial facilities maintenance, or a related field.
• Advanced knowledge of plumbing, electrical systems, HVAC operations, appliance repair, carpentry, and general building maintenance.
• Experience independently diagnosing and repairing building systems and mechanical equipment.
• Working knowledge of preventive maintenance programs and computerized work order systems.

Responsibilities

• Respond to guest requests, house calls, and maintenance work orders within established service standards.
• Troubleshoot, repair, and maintain plumbing, electrical, HVAC, appliance, mechanical, kitchen equipment, and general building systems.
• Perform routine and preventive maintenance on guestrooms, residences, public areas, mechanical systems, and resort facilities.
• Utilize HotSOS or other designated maintenance management systems to document service requests, response times, repairs, and completion status.
• Conduct inspections and repairs of guestrooms, residences, and VIP accommodations to ensure they are guest ready.
• Support emergency maintenance situations, operational needs, capital improvements, renovations, and special projects as assigned.
• Maintain cleanliness and organization of work areas, shops, storage locations, vehicles, tools, and equipment.
• Ensure all work areas are left clean, safe, and guest-ready following completion of repairs.
• Participate in facility inspections, inventory management, energy conservation efforts, and continuous improvement initiatives.
• Report unsafe conditions, accidents, or potential hazards immediately and comply with all company policies, safety standards, and operating procedures.
• Perform other duties as assigned.

Skills

Troubleshooting

Electrical systems

Plumbing

HVAC systems

Carpentry

Education

High School Diploma

Tools

HotSOS

Job description

Park Hyatt Los Cabos at Cabo del Sol is seeking a Resort-Wide Maintenance Technician II to perform skilled maintenance, repairs, and preventive tasks across guest rooms, residences, public areas, and facilities. The role requires advanced troubleshooting in plumbing, electrical, HVAC, and carpentry with a commitment to exceptional guest service.

The position emphasizes safety, documentation via maintenance systems, and participation in capital projects and energy conservation.