Luxury Resort Guest Concierge & Shuttle Attendant

Four Seasons; Carlsbad (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Hourly pay $20.05

401(k) Retirement Savings Plan

Excellent training and development

Exclusive discount and travel programs

Complimentary dry cleaning

Complimentary employee meals

Job summary

Four Seasons Residence Club Aviara in Carlsbad, CA seeks a Guest Service Attendant to deliver exceptional service to owners and guests. You will assist with luggage, share information about amenities, and help with shuttle services to ensure a seamless arrival, stay, and check-out experience.

Your role requires excellent presentation, strong interpersonal skills, and a flexible schedule including weekends and holidays.

Qualifications

• Experience in customer service, preferably Front Office or hospitality.
• Excellent presentation and interpersonal skills.
• Able to lift up to 75 lbs.
• Flexible schedule including weekends and holidays.
• California driver’s license is necessary.

Responsibilities

• Greet owners and guests on arrival and assist with luggage.
• Provide information about Residence Club amenities and local attractions.
• Answer guest inquiries and handle special requests courteously.
• Coordinate with Front Office to ensure smooth arrival and check-out processes.
• Shuttle guests and provide transportation information as needed.

Skills

Customer service

Interpersonal skills

Flexibility

Physical stamina

Driver's license

Job description

Four Seasons Residence Club Aviara in Carlsbad, CA seeks a Guest Service Attendant to deliver exceptional service to owners and guests. You will assist with luggage, share information about amenities, and help with shuttle services to ensure a seamless arrival, stay, and check-out experience.

Your role requires excellent presentation, strong interpersonal skills, and a flexible schedule including weekends and holidays.