Luxury Guest Service Attendant — Shuttle & Concierge

Four Seasons Hotels Ltd; Carlsbad (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) Retirement Savings Plan

Training and development opportunities

Travel programs and discounts

Complimentary dry cleaning for uniform

Complimentary employee meals

Job summary

Four Seasons Residence Club Aviara is seeking a Guest Service Attendant to deliver exceptional service to owners and guests. You will assist with luggage, share information about amenities, and ensure a seamless arrival, stay, and check-out experience.

Responsibilities include greeting guests, arranging transportation, answering inquiries, and coordinating with Front Office. A valid California driver’s license and ability to work varied shifts are required.

Qualifications

• Customer service experience preferred.
• Ability to lift up to 75 lbs.
• Valid California driver's license is required.
• Flexible schedule including weekends and holidays.

Responsibilities

• Greet owners and guests upon arrival and assist with luggage.
• Provide information about amenities and local attractions.
• Handle guest inquiries and special requests courteously.
• Coordinate with Front Office for smooth arrival and check-out.
• Shuttle guests and provide transportation information.

Skills

Personal presentation

Interpersonal skills

Customer service experience

Physical stamina

Flexible schedule

Driving a company vehicle

Job description

Four Seasons Residence Club Aviara is seeking a Guest Service Attendant to deliver exceptional service to owners and guests. You will assist with luggage, share information about amenities, and ensure a seamless arrival, stay, and check-out experience.

Responsibilities include greeting guests, arranging transportation, answering inquiries, and coordinating with Front Office. A valid California driver’s license and ability to work varied shifts are required.