Luxury Resort Front Desk Agent - Guest Experience

Schweitzer; Rutland (VT); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free skiing/riding privileges

401(k) match

Employee housing

Paid time off

Medical, dental, vision insurance

Job summary

Sugarbush Resort is seeking a friendly Front Desk Agent for Clay Brook in Lincoln Peak Village. This full-time, year-round position offers morning and evening shifts, with a wage of $20 per hour.

You will greet guests, handle check-ins/outs, and share information about the resort and Mad River Valley to ensure outstanding guest experiences. We value a professional, welcoming attitude and the ability to juggle multiple requests.

Qualifications

• Experience at a hotel/front desk is preferred, but training is provided.
• Friendly, professional demeanor with guest-first attitude.
• Able to manage multiple tasks calmly during busy periods.

Responsibilities

• greet owners/guests and check in/out at the front desk.
• answer phones and provide information about the resort and area.
• balance guest accounts and process charges for resort services.
• collaborate with departments to meet guest needs.

Skills

Front desk experience

Customer service

Excellent communication

Flexible schedule

Tools

SMS reservations systems

Job description

Sugarbush Resort is seeking a friendly Front Desk Agent for Clay Brook in Lincoln Peak Village. This full-time, year-round position offers morning and evening shifts, with a wage of $20 per hour.

You will greet guests, handle check-ins/outs, and share information about the resort and Mad River Valley to ensure outstanding guest experiences. We value a professional, welcoming attitude and the ability to juggle multiple requests.