Luxury Resort Expeditor - Elevate Guest Dining Experience

Hilton; Wailea (HI); On-site; USD 46,000 - 62,000; Full time

Benefits offered by this job

Travel perks

ESPP discount

Parental leave

Caregiving support

Crisis concierge

EAP mental health

Paid time off

Health plans

Retirement plans

Job summary

Waldorf Astoria Maui, Grand Wailea, part of the Hilton family, is seeking an Expeditor to join our Food and Beverage team. You’ll coordinate between servers and the kitchen to ensure timely, accurate dish delivery and guest satisfaction.

As a vital link in a Forbes 4-Star resort, you’ll uphold our standards of hospitality, integrity, and teamwork, maintaining a clean expediting station and collaborating across departments to produce memorable dining experiences.

Qualifications

• Passion for spreading warmth of hospitality.
• Acting with integrity and always doing the right thing.
• Inspiring others through leadership.
• Teamwork drives the best outcomes.
• A sense of ownership and accountability.
• Focus on the Now, bringing urgency and discipline to every moment.

Responsibilities

• Coordinate food orders: Facilitate communication between servers and the kitchen to ensure accurate and timely processing of guest food orders
• Monitor ticket times: Track ticket times and follow up with the culinary team to ensure prompt delivery of food orders
• Inspect and finalize plates: Garnish and inspect dishes before serving to ensure they meet quality and presentation standards
• Maintain organization and cleanliness: Keep the expediting station clean, organized, and well-stocked to support smooth operations
• Collaborate across teams: Partner with servers, culinary staff, and other departments to ensure efficient service and foster a positive and productive work environment
• Enhance guest satisfaction: Proactively address any issues with orders to ensure guest satisfaction and uphold service excellence
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Skills

Hospitality

Integrity

Leadership

Teamwork

Ownership

Urgency

Job description

Waldorf Astoria Maui, Grand Wailea, part of the Hilton family, is seeking an Expeditor to join our Food and Beverage team. You’ll coordinate between servers and the kitchen to ensure timely, accurate dish delivery and guest satisfaction.

As a vital link in a Forbes 4-Star resort, you’ll uphold our standards of hospitality, integrity, and teamwork, maintaining a clean expediting station and collaborating across departments to produce memorable dining experiences.