Luxury Residential Security Concierge

Securitas USA; Dallas (TX); On-site; USD 22,000 - 29,000; Full time

Job summary

Securitas USA in Dallas, TX is seeking an experienced Security Concierge Officer to deliver exceptional service and security at a luxury residential property. The role blends customer service, safety protocols, and resident relations in a polished environment.

You will monitor CCTV, conduct patrols, verify visitors, and coordinate with property management to maintain a safe, welcoming atmosphere. The position requires professional presentation, strong communication, and reliable attendance.

Qualifications

• Prior security, concierge, hospitality, residential, hotel, or customer service experience.
• Professional appearance and ability to wear a business suit while on duty.
• Strong verbal and written communication skills.
• Basic to intermediate computer proficiency, including email and report writing.
• Experience monitoring CCTV systems.
• Ability to walk and stand for extended periods and conduct building tours/patrols.
• Reliable transportation and dependable attendance.

Responsibilities

• Serve as the primary point of contact for residents, guests, vendors, and visitors.
• Provide a high level of customer service and hospitality while maintaining security protocols.
• Monitor CCTV and security systems to identify and respond to unusual or suspicious activity.
• Conduct routine interior and exterior building patrols and safety inspections.
• Control access to the property and verify visitor credentials as required.
• Document incidents, daily activity reports, and security observations accurately and professionally.
• Respond appropriately to emergencies, alarms, and resident concerns.
• Coordinate with property management, vendors, and emergency responders when necessary.
• Maintain awareness of building operations and report maintenance, safety, or security issues.
• Uphold confidentiality and professionalism when interacting with residents and guests.

Skills

Customer service

Hospitality experience

Professional appearance

Communication skills

Computer skills

CCTV monitoring

Mobility

Attendance reliability

Tools

Access control systems

Job description

Securitas USA in Dallas, TX is seeking an experienced Security Concierge Officer to deliver exceptional service and security at a luxury residential property. The role blends customer service, safety protocols, and resident relations in a polished environment.

You will monitor CCTV, conduct patrols, verify visitors, and coordinate with property management to maintain a safe, welcoming atmosphere. The position requires professional presentation, strong communication, and reliable attendance.