Dallas Luxury Residential Security Concierge

Securitas Inc.; Dallas (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Security Concierge Officer position at Securitas USA in Dallas, TX requires a professional with security or hospitality experience to provide exceptional service while maintaining security at a luxury residential property. You will balance resident relations, safety protocols, and incident reporting throughout shifts.

The ideal candidate is polished, detail-oriented, and able to interact with affluent residents and guests.

Qualifications

• Prior security, concierge, hospitality, residential, hotel, or customer service experience.
• Professional appearance and ability to wear a business suit while on duty.
• Strong verbal and written communication skills.
• Basic to intermediate computer proficiency, including email and report writing.
• Experience monitoring CCTV systems.
• Ability to walk and stand for extended periods and conduct building tours/patrols.
• Reliable transportation and dependable attendance.

Responsibilities

• Serve as the primary point of contact for residents, guests, vendors, and visitors.
• Provide a high level of customer service and hospitality while maintaining security protocols.
• Monitor CCTV and security systems to identify and respond to unusual or suspicious activity.
• Conduct routine interior and exterior building patrols and safety inspections.
• Control access to the property and verify visitor credentials as required.
• Document incidents, daily activity reports, and security observations accurately and professionally.
• Respond appropriately to emergencies, alarms, and resident concerns.
• Coordinate with property management, vendors, and emergency responders when necessary.
• Maintain awareness of building operations and report maintenance, safety, or security issues.
• Uphold confidentiality and professionalism when interacting with residents and guests.

Skills

Security experience

Professional appearance

Communication skills

Computer proficiency

CCTV monitoring

Mobility and stamina

Reliable attendance

Tools

CCTV monitoring systems

Job description

Security Concierge Officer position at Securitas USA in Dallas, TX requires a professional with security or hospitality experience to provide exceptional service while maintaining security at a luxury residential property. You will balance resident relations, safety protocols, and incident reporting throughout shifts.

The ideal candidate is polished, detail-oriented, and able to interact with affluent residents and guests.