Upscale Residential Security Concierge

Securitas, Inc.; Dallas (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Securitas USA is seeking a Security Concierge Officer for an upscale residential property in Dallas. You will balance customer service with security, patrol duties, and access control while maintaining a welcoming environment for residents and guests.

The ideal candidate will be polished, professional, and able to handle sensitive situations with discretion. This full-time on-site role requires availability for a Friday shift and late-night Saturday through Tuesday rotations.

Qualifications

• Prior security, concierge, hospitality, residential, hotel, or customer service experience.
• Professional appearance and ability to wear a business suit while on duty.
• Strong verbal and written communication skills.
• Basic to intermediate computer proficiency, including email and report writing.
• Experience monitoring CCTV systems.
• Ability to walk and stand for extended periods and conduct building tours/patrols.
• Reliable transportation and dependable attendance.

Responsibilities

• Serve as the primary point of contact for residents, guests, vendors, and visitors.
• Provide a high level of customer service and hospitality while maintaining security protocols.
• Monitor CCTV and security systems to identify and respond to unusual or suspicious activity.
• Conduct routine interior and exterior building patrols and safety inspections.
• Control access to the property and verify visitor credentials as required.
• Document incidents, daily activity reports, and security observations accurately and professionally.
• Respond appropriately to emergencies, alarms, and resident concerns.
• Coordinate with property management, vendors, and emergency responders when necessary.
• Maintain awareness of building operations and report maintenance, safety, or security issues.
• Uphold confidentiality and professionalism when interacting with residents and guests.

Skills

Security experience

Concierge/hospitality experience

Communication skills

Computer literacy

CCTV monitoring

Mobility/patrols

Dependable attendance

Job description

Securitas USA is seeking a Security Concierge Officer for an upscale residential property in Dallas. You will balance customer service with security, patrol duties, and access control while maintaining a welcoming environment for residents and guests.

The ideal candidate will be polished, professional, and able to handle sensitive situations with discretion. This full-time on-site role requires availability for a Friday shift and late-night Saturday through Tuesday rotations.