Luxury Residential Concierge - Front Desk & Member Services

LASI Security Company, Inc.; Reston (VA); On-site; USD 28,000 - 29,000; Full time

Job summary

Guardian Security Services is seeking an experienced concierge for luxury communities in Reston, VA area. The role focuses on delivering exceptional member service and maintaining strong professional relationships at the front desk.

The position requires an energetic, professional individual with problem-solving skills and the ability to manage multiple front-desk tasks. Schedule includes weekends and two weekday shifts, with hourly pay of $20.00–$21.00.

Qualifications

• High school diploma or equivalent required.
• Prior residential concierge experience.
• Experience with 250+ units (desirable).
• Must possess effective written and oral communication and interpersonal skills.
• Need computer literacy to submit reports, maintain logs, produce signage.

Responsibilities

• Provide excellent member service and maintain strong professional relationships.
• Run the front desk efficiently and professionally.
• Be outgoing, high energy, driven and focused on problem solving.
• Support scheduling and cover weekend and shift requirements.

Skills

Customer service

Interpersonal skills

Written and verbal communication

Time management

Education

High school diploma or equivalent

Tools

Building Link

Yardi

Rent Café

Entrata

Job description

Guardian Security Services is seeking an experienced concierge for luxury communities in Reston, VA area. The role focuses on delivering exceptional member service and maintaining strong professional relationships at the front desk.

The position requires an energetic, professional individual with problem-solving skills and the ability to manage multiple front-desk tasks. Schedule includes weekends and two weekday shifts, with hourly pay of $20.00–$21.00.