Luxury Property Operations Lead – NYC

dermot-realty-management-co-lp; New York (NY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

PTO and 11 paid holidays

Parental leave

401(k) with company match up to 5%

Employee Assistance Program (EAP)

Therapy sessions (limited)

Flexible Spending Accounts

Gym reimbursement

Pet insurance

Tuition reimbursement

Employee housing discount program

Employee referral program

Volunteer opportunities

Job summary

The Dermot Company, LP, is seeking an Assistant General Manager of Property Operations to join our dynamic team. In this role, you will contribute to the continued growth and operational excellence of our luxury residential portfolio.

This position plays an important part in advancing Dermot’s commitment to delivering exceptional resident experiences, supporting property performance, and upholding our standards of integrity, collaboration, and innovation.

Qualifications

• Minimum of 2 years property management experience in a NY luxury multifamily environment (350+ units).
• Ability to multitask and thrive in a fast-paced environment with competing priorities.
• Consistent work history with excellent references.
• Affordable housing experience is strongly preferred.
• Demonstrated working knowledge of NYS rent stabilization laws, including rent registrations, IAI and MCI filings; experience must be recent.
• Knowledge of Yardi, On-Site, RealPage ILM preferred.
• Exceptional communication, interpersonal, attention to detail and follow-through skills.
• Authorized to work in the United States without any restrictions.

Responsibilities

• Assist the GM with the daily operation of a luxury multifamily property.
• Mediate discussions with new and existing residents.
• Handle accounts payable and receivables for property promptly.
• Prepare and review tenant arrears for legal action.
• Prepare and distribute memos, notices and other correspondence to residents, at the direction of the GM.
• Assist the GM with building code compliance requirements.
• Assist with accurate tracking of property level information.
• Assist in producing monthly management reports and other reports assigned.
• Collaborate with the GM, RM, and other team members to ensure the highest level of resident satisfaction.
• Source and manage vendors and contractors as needed.
• Assist with leasing, greeting prospective residents, qualifying, determining needs and presenting the community and apartments.

Skills

Property management

Multitasking

Communication

Customer service

Tools

Yardi

RealPage ILM

On-Site

Job description

The Dermot Company, LP, is seeking an Assistant General Manager of Property Operations to join our dynamic team. In this role, you will contribute to the continued growth and operational excellence of our luxury residential portfolio.

This position plays an important part in advancing Dermot’s commitment to delivering exceptional resident experiences, supporting property performance, and upholding our standards of integrity, collaboration, and innovation.