Assistant General Manager (Manhattan & Surrounding Area)

The Dermot Company; New York (NY); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Flexible and competitive PTO

401(k) with company match

Job summary

The Dermot Company is seeking an Assistant General Manager to oversee property operations in New York City, focusing on financial performance and resident satisfaction. The successful candidate will have at least 2 years of experience in property management, particularly in luxury multifamily buildings, and be knowledgeable about NYS rent stabilization laws. Responsibilities include assisting with daily operations, managing vendor relations, and ensuring excellent resident experiences. Compensation ranges from $70K to $85K with comprehensive benefits.

Qualifications

• Minimum 2 years of property management experience in a luxury multifamily environment.
• Demonstrated knowledge of NYS rent stabilization laws.
• Proficient in MSOffice and Google Suite.

Responsibilities

• Assist with daily operations of a luxury multifamily property.
• Handle accounts payable and receivable promptly.
• Collaborate with the team to ensure resident satisfaction.

Skills

Property management experience

Excellent communication skills

Attention to detail

Multitasking

Knowledge of Yardi and On-Site

Job description

The Dermot Company, a New York and Florida based real estate developer and operator, is seeking an Assistant General Manager, reporting to the General Manager to oversee New York property operations (Manhattan/Brooklyn/Queens) driving optimal financial performance and resident satisfaction.

About the Role

The Dermot Company, LP, is seeking an Assistant General Manager of Property Operations to join our dynamic team. In this role, you will contribute to the continued growth and operational excellence of our luxury residential portfolio. This position plays an important part in advancing Dermot’s commitment to delivering exceptional resident experiences, supporting property performance, and upholding our standards of integrity, collaboration, and innovation.

Responsibilities

• Assist the GM with the daily operation of a luxury multifamily property.
• Mediate discussions with new and existing residents.
• Handle the accounts payable and receivables for property promptly.
• Prepare and review tenant arrears for legal action.
• Prepare and distribute memos, notices and other correspondence to residents, at the direction of the GM.
• Assist the GM with building code compliance requirements.
• Assist with accurate tracking of property level information.
• Assist in producing monthly management reports and other reports assigned.
• Collaborate with the GM, Resident Manager (RM), and other team members to ensure the highest level of resident satisfaction.
• Source and manage vendors and contractors as needed.
• Assist with leasing, as needed, including greeting prospective residents, qualifying, determining needs and preferences, and professionally presenting the community and specific apartments.
• Collaborate with the leasing team as needed.
• Ensure that the office is maintained in a pristine and welcoming condition.
• Complete routine and special projects as assigned.

Qualifications and Requirements

• A minimum of 2 years of property management experience in a NY luxury multifamily environment (350+ units).
• Ability to multitask and thrive in a fast-paced environment with competing priorities.
• Consistent work history with excellent references.
• Affordable housing experience is strongly preferred.
• Demonstrated working knowledge of NYS rent stabilization laws, including rent registrations, IAI and MCI filings, and HPD violations; experience must be recent.
• Knowledge of Yardi, On-Site, RealPage ILM preferred.
• Exceptional communication, interpersonal, attention to detail and follow-through skills.
• High emotional intelligence, authenticity, curiosity and a customer-first mindset.
• Proficient in various property management technologies, MSOffice and Google Suite.
• Authorized to work in the United States without any restrictions.

Compensation & Benefits

The actual compensation will be based on factors unique to each candidate including education, years and in depth of experience.

Compensation for this role: $70-85K

Benefits & Perks

• Comprehensive medical, dental, and vision coverage; disability and life insurance
• We offer a flexible and competitive PTO program as part of our benefits and 11 paid holidays starting upon hire
• Paid parental leave
• 401(k) with company match up to 5% when eligible
• Employee Assistance Program (EAP)
• Company-covered therapy sessions (limited benefit)
• Flexible Spending Accounts (health & dependent care)
• Gym reimbursement
• Pet insurance
• Tuition reimbursement (up to $2,500 per year for eligible coursework)
• Employee housing discount program (eligibility rules apply; based on availability)
• Employee referral program
• Volunteer and charitable-giving opportunities

Dermot does not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, or veteran status. We encourage you to apply if you would like to be considered for this role.