General Manager - Manhattan & Surrounding Area

Dermot Realty Management Co., LP; New York (NY); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

17 days of paid time off and 11 paid holidays

401(k) with company match

Employee Assistance Program (EAP)

Tuition reimbursement

Employee housing discount program

Job summary

Dermot Realty Management Co., LP in New York is seeking a General Manager to oversee the daily operations of luxury properties. This role requires significant property management experience and a commitment to exceptional customer service, ensuring tenant satisfaction, while achieving financial goals.

The position offers a competitive salary ranging from $85,000 to $100,000 annually.

Applicants must have strong organizational skills and be authorized to work in the United States without restrictions.

Qualifications

• Minimum of four years of property management and leasing experience, preferably in luxury.
• Proficient in understanding floor plans and layouts.
• Experience with high satisfaction resident communications.
• Available on weekends as needed.
• Thrives in fast-paced environments.

Responsibilities

• Manage day-to-day property management and leasing functions.
• Drive performance to exceed budget goals.
• Negotiate and oversee service contracts.
• Provide excellent customer service.
• Analyze market and occupancy trends.

Skills

Property management experience

Communication skills

Customer service

Attention to detail

Organizational skills

Tools

Yardi

On-site

Job description

General Manager - Manhattan & Surrounding Area

Dermot Realty Management Co., LP, New York, New York, United States – Executive/Management

About this position

The Dermot Company, LP, is a fully integrated real estate enterprise with over 30 years of experience, over $5 billion in assets, and nearly 8,000 units under management. As a diversified firm, we develop, invest in, and manage luxury multi‑family buildings in New York City and Florida. Recognized as both an America’s Most Loved Workplace and a Top New York City Workplace for 2025, Dermot is committed to providing an outstanding residential experience for residents and attractive returns to investors.

About this role

Dermot Company is a New York and Florida based developer and operator, seeking a General Manager. Reporting to the Vice President, Property Operations, the General Manager will be directly responsible for managing day‑to‑day property management and leasing functions of a luxury property, including lease management, tenant management, facility maintenance, contract management, vacancy leasing, renewal, and marketing/advertising programs. The position requires driving performance to exceed budget goals while delivering exceptional customer service.

How You’ll Make an Impact

• Having financial oversight and performance responsibility of the property and communicating clearly any variance explanations to senior management and ownership.
• Setting expense budgets, leasing and marketing strategy for the property.
• Supervising and leading all on‑site employees.
• Negotiating and putting in place all service contracts and ensuring suppliers meet contractual obligations.
• Providing excellent customer service and maintaining first‑class resident relations.
• Leasing and pre‑leasing apartments as needed.
• Completing applications and lease/renewal documents.
• Reviewing vacancies, offering tours and maintaining model apartments.
• Building and maintaining relationships with industry partners and brokers.
• Maintaining weekly leasing reports and monthly market surveys.
• Analyzing market and occupancy trends and shopping the competition to identify changing market conditions.
• Recommending and tracking marketing avenues, overseeing marketing campaigns and monitoring traffic results.
• Updating the website and marketing sites.
• Communicating with vendors, contractors and clients.
• Mediating discussions with new and existing residents.

About You and What You Offer

• Minimum of four (4) years of property management and leasing experience, preferably in a luxury setting.
• Proficient in understanding floor plans and layouts and adept at communicating and reporting directly to management and external investors.
• Experience with high satisfaction resident communications.
• Available on weekends as needed.
• Thrives in fast‑paced environments.
• Yardi and/or On‑site experience is a plus.
• Exceptional interpersonal, presentation and communication skills.
• Razor‑sharp attention to detail.
• Fun, “can do” attitude.
• Authorized to work in the United States without restrictions.

Our compensation and benefits package includes a competitive salary, commensurate with experience, with bonus potential, comprehensive medical, dental, and vision benefits, life, long‑term disability, employee assistance program, paid time off, and retirement with match when eligible. The annualized gross base range for this position is $85,000–$100,000. Actual compensation within the range will be based on factors unique to each candidate, including years and depth of experience.

Dermot strives for an environment where everyone feels welcome and safe. We actively work to offer equitable opportunities for all and seek the right balance of potential, skills, kindness and curiosity. Dermot does not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, or veteran status. We celebrate authenticity and encourage you to apply if you would like to be considered for this role.

Benefits & Perks

• Comprehensive medical, dental, and vision coverage; disability and life insurance
• 17 days of paid time off and 11 paid holidays starting upon hire; additional vacation accrues with service
• Paid parental leave
• 401(k) with company match up to 5% when eligible
• Employee Assistance Program (EAP)
• Company‑covered therapy sessions (limited benefit)
• Flexible Spending Accounts (health & dependent care)
• Gym reimbursement
• Tuition reimbursement (up to $2,500 per year for eligible coursework)
• Employee housing discount program (eligibility rules apply; based on availability)
• Employee referral program
• Volunteer and charitable‐giving opportunities

Schedule: Full time, Monday – Friday

The pay range for this role is: $85,000 – $100,000 per year (New York, NY)