Luxury Property Manager: Guest & Homeowner Experience

VetJobs; Kalispell (MT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Vacation days

Holidays

Sick days

NR Days with $1,500 allowance

Maternity/Paternity Leave

Medical insurance

Dental insurance

Vision insurance

Health Spending Accounts

401K with 3.5% match

Disability Insurance

Life Insurance

Supplemental Life Insurance

Company cell phone and laptop

Job summary

Natural Retreats in Whitefish, MT is seeking a full-time Property Manager to oversee properties under NR’s management. You will be the liaison between homeowners and the team, ensuring housekeeping, maintenance, inspections, and brand standards are met, while delivering exceptional guest experiences.

The ideal candidate is proactive, organized, and collaborative, with a strong service mindset and ability to multi-task across duties and teams.

Qualifications

• High School/GED required and Montana Property Management license or ability to obtain within training timeframe.
• Prior customer service experience and desire to delight clientele.
• Valid driver's license and NR vehicle insurance eligibility.
• Proficiency with Microsoft Office including Excel, Word, PowerPoint and Outlook.
• Strong written and verbal communication with multiple stakeholders.
• Team player with flexibility and willingness to grow.

Responsibilities

• Act as dedicated point of contact for homeowners and manage relationships.
• Onboard new homeowners and coordinate scheduling of photography and setup.
• Collaborate with Maintenance, Housekeeping and other departments as needed.
• Oversee inspectors and housekeeping contractors and approve vendors.
• Manage homeowner invoicing and timely posting of charges.
• Prepare homes for guest arrivals, including walkthroughs and ensuring brand standards.
• Maintain operational reports, inspections, and safety/compliance documentation.
• Promote Natural Retreats destinations and provide excellent customer service.

Skills

Microsoft Office

Excel

PowerPoint

Outlook

Strong communication

Customer service

Attention to detail

Education

High School Diploma or GED

Montana Property Management license

Job description

Natural Retreats in Whitefish, MT is seeking a full-time Property Manager to oversee properties under NR’s management. You will be the liaison between homeowners and the team, ensuring housekeeping, maintenance, inspections, and brand standards are met, while delivering exceptional guest experiences.

The ideal candidate is proactive, organized, and collaborative, with a strong service mindset and ability to multi-task across duties and teams.