Luxury Product Manager: Boutique & Client Experience Lead

Chanel, Inc.; New York (NY); On-site; USD 92,000 - 120,000; Full time

Benefits offered by this job

Wellbeing resources

Wellbeing fund

Paid time off

401K

Healthcare benefits

Job summary

CHANEL, Inc. in New York is seeking a Product Manager who will be a brand ambassador and business leader focused on delivering extraordinary experiences for the internal team and clients.

This role fully owns and drives the business within Costume Jewelry, Other Accessories, and Eyewear, coaching a diverse sales team and partnering with the Boutique Director. You will foster a culture of feedback, train staff on CHANEL savoir-faire, analyze performance, plan assortments, and represent CHANEL

Qualifications

• Minimum 5 years of related experience
• Bachelor’s degree (preferred)
• Ability to lift 15 lbs.
• Flexible schedule with the ability to work late nights, weekends, and some holidays

Responsibilities

• Coach and inspire a team to deliver an elevated client experience for all clients
• Drive all aspects of the assigned product category, including analysis, reporting, assortment planning, and partnership with Home Office buying team
• Lead a team with agility and resilience by applying key performance indicators and lessons learned to enhance team and business performance
• Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events

Skills

People leadership

Training and development

Client experience

Communication skills

Education

Bachelor’s degree (preferred)

Job description

CHANEL, Inc. in New York is seeking a Product Manager who will be a brand ambassador and business leader focused on delivering extraordinary experiences for the internal team and clients.

This role fully owns and drives the business within Costume Jewelry, Other Accessories, and Eyewear, coaching a diverse sales team and partnering with the Boutique Director. You will foster a culture of feedback, train staff on CHANEL savoir-faire, analyze performance, plan assortments, and represent CHANEL